Sign in Get started

Online shoppers

Payments

Pay with M-Pesa and understand payment status.

Pay with M-Pesa online
Approve an STK Push on your phone to complete checkout.
Payment failed — what next?
Recover from a cancelled, timed-out, or declined M-Pesa attempt.
Understand payment status
What pending, paid, and failed mean on your order.

Still need help with an order?

For delivery, refunds, or missing items, contact the shop you ordered from first. For platform account issues, email Kiosk support.

Email support@kiosk.ke Start selling on Kiosk