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Kiosk Help
Guides for shop counters and online shoppers across Kenya — search below or choose who you are.
Most-read guides
All merchant guidesMost-read guides for getting started and everyday selling.
Get the most out of Kiosk
The master guide: one catalog, one till, one storefront. Follow the daily rhythm, then jump into every deeper guide from here.
Create your Kiosk shop
Sign up, name your business, verify your email, and set up the till — screenshots for every step of the journey.
Why Kiosk stands out from other POS
Built for Kenyan counters: M-Pesa STK, offline sales, one stock count for till and storefront — without bolt-on modules.
Add your first products
Create product groups and variants so one brand (like Coca-Cola) stays tidy at the till, online, and in stock counts.
Scan barcodes at the till
Use a USB or Bluetooth scanner, or the on-device camera, to ring up items fast.
Sell when the network drops
Keep ringing up cash sales offline; sync when connectivity returns.
Accept M-Pesa with STK Push
Send a payment prompt to the customer’s phone and confirm at the till.
Why you should record every supply
Posting a supply updates stock automatically — and locks in cost, payables, and a clean audit trail.
Still need help?
Shoppers: contact the merchant for order issues. Merchants: message us about account or till setup.